FAQ

Frequently Asked Questions

Welcome to Dig Dig for Kids: Where imagination meets excavation! At Dig Dig for Kids, we’re on a mission to transform playtime into an extraordinary adventure, one scoop at a time. Our store is a haven for young explorers, where they can discover the magic of the sandbox and beyond. If you don’t see the answer you’re looking for in our Frequently Asked Questions, please contact us here.

Frequently Asked Questions
Sandbox

Is a waiver required?

Before embarking on the sandbox adventure, all visitors must sign a waiver including adults that aren’t playing in the sandbox. This precautionary measure ensures that everyone can enjoy their playtime with peace of mind. Your safety is our top priority.

We appreciate your cooperation in making Dig Dig for Kids a secure space for all.

Is the sand clean and safe for kids?

Quikrete 50 lb. play sand is a specially graded, washed sand that has been dried and screened and it is ideal for children’s play. More information can be found at https://www.quikrete.com/productlines/sandpremiumplay.asp

Do you clean the toys?

Rest assured, our sandbox toys undergo thorough cleaning protocols. Sand, known for its natural cleansing properties, acts as a physical agent to effectively remove dirt and oils. We want to ensure that every play session is as hygienic as it is fun.

Additionally, we disinfect our toys daily using an EPA and CDC approved diluted Clorox bleach product. Your child’s safety and well-being are our top priorities. We take every precaution to provide a clean and enjoyable environment.

What are the age requirements?

At Dig Dig for Kids, we’ve created a haven where young explorers aged 10 years and under can let their imaginations run wild in our specially designed sandbox. It’s not just a play area. It’s a world waiting to be discovered, an arena for creativity, and a space for boundless fun.

What about my young child's older (10+ years old) sibling?

Certainly! We warmly welcome children over 10 to the sandbox fun, provided they follow our Sand Play Rules. To that end, we ask older kids to be considerate of the younger ones and to handle all equipment gently.

Can I drop my kids off to play?

To ensure a safe and enjoyable experience, we kindly ask that an adult supervised all children while playing in our sandbox. This ensures that every young explorer can delve into the fun while their guardian keeps a watchful eye.

Can we bring our homeschool group or daycare kids?

Absolutely, Homeschool and Daycare Groups are Welcome! Planning an unforgettable group event? Look no further than Dig Dig for Kids! We’re all about creating fantastic experiences, and we would love to discuss how we can tailor an amazing visit specifically for your homeschool or daycare group.

Let’s collaborate to craft an unforgettable adventure and make lasting memories together! Your group is in for a treat as we strive to ensure every child has a blast in our unique sandbox play area. Get in touch today, and let’s start planning your memorable group event at Dig Dig for Kids!

What are the sandbox rules?

  • Kids must be 10 years or younger
  • Adults, parents, or guardians must stay and supervise
  • No food, drink, candy, or gum in sandbox
  • Everyone must wash hands after eating in the snack area
  • No shoes or socks in the sandbox
  • No throwing sand, running, or screaming
  • All sandbox toys must stay in the sandbox
  • Personal toys are not permitted
  • Burying someone is not permitted
  • No digging for China

I have a disabled child; can we still play?

Though play may be adapted based on individual needs, we’re dedicated to providing an inclusive experience for every child. We want to guarantee ample room for all youngsters, so we’re happy to assist in securely parking wheelchairs outside the sandbox. Your child’s enjoyment and comfort are our top priorities.

Can I play in the sandbox with my kids?

Absolutely! The sand play fee for every young explorer includes entry for two adults at no additional cost. However, for any additional adults, we charge a small fee of $3 per person.

In light of our building capacity, we may need to manage the number of parents or guardians present to maximize the number of children who can enjoy the sandbox. We thank you in advance for your cooperation and understanding!

What about food and drinks?

Within our facility, we offer a designated snack area for your convenience. We request that children refrain from entering or exiting the sandbox while enjoying their snacks. Before rejoining the sandbox adventure, a quick hand wash ensures a clean playtime experience for every young explorer.

Can we bring our favorite sand toys?

We have everything you need for an exciting playtime! To guarantee a fun and enjoyable experience for every young explorer, we kindly ask you to leave personal toys at home.

At Dig Dig for Kids, we offer a wide variety of toys and tools, all meticulously selected to ensure endless sandbox fun. This approach ensures that all children have access to the same thrilling opportunities, thus creating a fair and engaging playtime for everyone.

What is the The SandMaster 440?

Reintroducing the SandMaster 440: A Classic Toy Returns After 20 Years!

The SandMaster 440 is back and better than ever! This beloved sand toy, absent from the market for two decades, is making a triumphant return. Perfect for both kids and radio-controlled enthusiasts, the SandMaster 440 is ready to reignite your love for sandbox adventures and construction site play.

Key Features:

Size, Weight, and Sturdiness: Measuring a robust 48″ in length, 24″ in width, and 30″ in height, and weighing 57 lbs, the SandMaster 440 is built to handle the toughest jobs. Crafted from durable 14-gauge metal, it’s perfect for radio-controlled construction sites and sandbox fun.

Electric Motor Upgrade: While the SandMaster 440 comes with the classic hand crank, we’re excited to offer an electric motor upgrade for those seeking a modern touch. It’s all about choice – you decide how you want to power your sand-moving adventures.

The SandMaster 440 is more than a toy; it’s a nostalgic blast from the past that’s here to bring joy to a new generation.

Is there an area for adults to hang out?

Absolutely! We have thoughtfully arranged a special seating area exclusively for adults who wish to kick back and watch the fun from a cozy spot. Here, you’ll have access to complimentary Wi-Fi and handy charging stations, ensuring you stay connected as your little ones dive into their adventures. So, seize this opportunity to relax and enjoy some well-deserved downtime while they set out to explore!

Frequently Asked Questions: Group and Private Events

How big is your party room?

Our party room at Dig Dig for Kids is uniquely tailored for your celebrations, featuring two spacious full-size picnic tables, abundant countertop space, a handy refrigerator, and an additional bench, all situated conveniently inside the party room.

Additionally, what sets this space apart is the private sandbox directly attached to the room, offering an unparalleled play area for the kids. Moreover, the room comfortably accommodates up to 12 children, making up a total of 24 guests including the children, ensuring a smooth and enjoyable party experience for all attendees.

How long are birthday parties?

Enjoy 1.5 hours of uninterrupted fun at our birthday parties! We devote the first hour exclusively to sand play in your private sandbox, located right next to your party room. During this thrilling time, we pause all food service. The last 30 minutes are for celebrating with your provided snacks.

For safety and cleanliness, we’ll temporarily close the sandpit when it’s time to eat. Afterward, we’ll reopen it for more exciting adventures. This schedule ensures a well-rounded birthday party experience!

Can we decorate for my kid's birthday party?

Feel free to decorate the walls, but please use blue painter’s tape to protect the paintwork. Avoid using tacks or scotch tape.

To help maintain the cleanliness of our party room, we unfortunately cannot allow the use of confetti or glitter. Also, we do not permit piñatas. We appreciate your understanding and cooperation in this matter!

Are there any local pizza places that deliver?

For your convenience, we’ve compiled a list of nearby pizza parlors that are happy to deliver right to Dig Dig for Kids. We recommend scheduling the pizza delivery approximately 15 minutes prior to the start of the designated food time. This will be within the last half hour of your party.

Monical’s Pizza
14099 Mundy Drive
Fishers, IN 46038

(317) 770-8400

Chicago’s Pizza
13204 Market Square Drive
Fishers, IN 46038

(317) 288-5001

Jets Pizza
11785 Commercial Drive
Fishers, IN 46038

(317) 595-9900

Can I bring my own food and drink for a birthday party or event?

You’re more than welcome to bring your favorite fast food, sandwiches, drinks, and celebratory treats, including party cakes and ice cream. Additionally, we provide a convenient refrigerator for your use. However, we kindly request that you leave crockpots and portable ovens at home.

To maintain cleanliness in our sandbox area, we ask that you enjoy all food and drinks in the designated party room. Please note that alcohol is not permitted on the premises.

Do you provide anything for birthday parties?

At Dig Dig for Kids, we love celebrating birthdays in style! The guest of honor receives a special Dig Dig for Kids T-shirt. Just bring along your preferred food, beverages, dessert, and place settings to complete the feast. Let’s make this celebration one for the books!

What is the deposit and cancellation policy?

When you book your birthday party, we ask for a $50 deposit on that same day to secure your reservation. This amount will then come off the total cost of the party. If you need to cancel, doing so two weeks or more before the scheduled date allows us to refund your deposit.

On the other hand, if you cancel within 14 days of the party, we must keep the deposit. We thank you in advance for understanding our policy and working within these guidelines.

Do I have to provide a head count for a birthday party?

Approximately a week before your celebration, our team at Dig Dig for Kids will reach out to gather a guest list for your upcoming birthday bash. We aim to smooth out the check-in process on your big day, making sure all your guests have filled out their waivers in advance.

Don’t hesitate to list everyone you expect might come, and give us a ballpark figure of how many kids will be joining the fun. We are wholeheartedly dedicated to ensuring your party experience is both seamless and incredibly enjoyable!

Can we have a party without reserving the party room?

We’re excited to be part of your child’s special celebration! To host birthday festivities, please reserve our party room. We even accept same-day reservations, so feel free to call us and we’ll do our best to accommodate your needs. This process helps us provide a smooth and enjoyable experience for all our visitors.

For safety and comfort, we kindly ask that you refrain from bringing birthday treats and presents into the sand play seating area. We thank you in advance for your understanding and cooperation!

Does Dig Dig for Kids close during birthday parties?

At Kids Dig, we make sure our sand play area stays open to the public at all times, so that everyone gets a chance to join in the fun. We keep our doors open to all young adventurers, ensuring playtime is always available, regardless of birthday parties or other events.